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Finance BPO · Multi-client AP

Scale AP delivery without scaling every manual touch.

Pransform reports 50K+ AP documents per month across 300+ client companies, with AP staffing requirements changing from 12 to 3. Extraction, validation and exception-led review changed where people worked.

Reported AP staffing requirement
Before12
Reported after3

Within the described multi-client AP workflow. Staffing requirement is separate from total delivery cost.

Customer-reported case · Source expanded 8 September 2026 · Number7 AI

AP documents per month
50K+

Customer-reported volume.

Client companies
300+

Separate books within the reported operation.

01 / The operation

The work that constrained the team.

The delivery challenge was a portfolio problem: many client books, recurring invoice volume and a quality obligation on every transaction. Manual capture and layered quality checks spread human review across the whole population. Growing capacity kept adding labor between evidence intake and usable accounting work.

The published account describes manual capture and layered human checking. It does not identify the exact earlier OCR, RPA or ERP configuration.

Editorial illustration of separate client document streams, completed work and client-specific exception trays
Editorial operating illustration. Client context stays separate as routine work and unresolved exceptions take different paths.

02 / What changed

Change the allocation of work.

Capture and arithmetic checks prepare the bill. Reviewers focus on unresolved information with the relevant client context, rather than rebuilding or checking every document from the beginning.

Scroll across to compare the columns

The reported change in work
WorkBeforeWith AIdaptIQ
CaptureManual document entryExtraction with a review path
QualityLayered human checkingAutomated validation plus exception review
AllocationReview across the populationSpecialists focus on unresolved work
ScalingMore volume adds processing workRoutine flow and judgment take different paths
The workflow and retained review

Unresolved document questions, accounting judgment, client dependencies and quality oversight remain human work. An exception-led operation still needs a team responsible for completing and checking the result.

Document information, configured checks, human review and the final downstream outcome remain distinct. This case does not claim that every internal Number7 architecture module was deployed.

03 / Reported result

A reported staffing change, within one workflow.

The reported change

The first-party case reports 50K+ monthly documents, 300+ client companies, 12 → 3 AP staff and 90%+ straight-through processing. These are customer-reported operating figures, not independently audited benchmarks.

Evidence basis: Number7 AI’s published customer account and retained case material. These results are not independently audited or universal guarantees. Read the customer evidence ledger · How to evaluate these results

Economics and interpretation

The reported staffing requirement fell by 75%: (12 − 3) ÷ 12. That is not automatically a 75% reduction in total delivery cost. Software, supervision, client coordination, transition work and quality obligations remain. Contract terms determine whether released capacity becomes margin.

Evaluation model — not a realized resultLabor capacity value − incremental platform, oversight and transition cost, adjusted for the actual delivery contract.

04 / Your operation

Will exception-led review improve your client portfolio?

Choose contrasting client books and their difficult invoices. Count preparation, exceptions, client follow-up, rechecks and accounting handoff separately. Compare active effort and quality, not extraction alone.

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