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Freight operations · LR / invoice reconciliation

Find freight discrepancies while the operation can respond.

Fairlorry moved from reported 2–3 day manual reconciliation cycles toward continuous, exception-led checks. Lorry receipts, invoices and operating context stayed connected around the existing transport management system.

Prior manual cycle2–3 days
Reported workflow changeChecks as evidence arrives

Continuous checking is not instant dispute resolution.

Customer-reported case · Source expanded 8 September 2026 · Number7 AI

System boundary
Existing TMS

Transport operations remain in the existing system.

01 / The operation

The work that constrained the team.

Freight movement, paperwork and billing arrive on different clocks. Lorry receipts, invoices, delivery evidence, rates and weights must be reconciled before discrepancies become harder to investigate. The published account describes hundreds of LRs per day and manual batch matching that took 2–3 days.

The intervention addressed reconciliation around the existing TMS. It did not replace the transport operation.

Editorial illustration of a lorry receipt, freight invoice and delivery evidence with an 18,000kg versus 17,500kg discrepancy
Illustrative freight evidence. LR and proof of delivery have different roles and must not be substituted for each other.

02 / What changed

Connect a discrepancy to an owned follow-up.

Shipment evidence is assembled as it arrives, checked against configured commercial facts and routed for review. A detected mismatch can then support the appropriate debit or credit workflow.

Scroll across to compare the columns

The reported change in work
WorkBeforeWith AIdaptIQ
CadenceReconciliation in batchesChecks as evidence arrives
MatchingManual comparison across documentsLR–invoice matching with configured checks
DiscrepanciesLate discovery and follow-upEarlier exception signals with evidence
Billing responseManual debit/credit preparationEvidence-led debit/credit workflow support
Illustrative evidence comparison
Invoice / LR weight
18,000 kg
Delivery evidence
17,500 kg
Unresolved difference
500 kg

Review delivery evidence and commercial responsibility before accepting an adjustment.

This explains the editorial example; it is not a measured customer recovery.
The workflow and retained review

Commercial responsibility, missing delivery evidence, disputed damage and financial adjustments still require an appropriate person. A discrepancy is not automatically an accepted claim.

Document information, configured checks, human review and the final downstream outcome remain distinct. This case does not claim that every internal Number7 architecture module was deployed.

03 / Reported result

A change in checking cadence, not an instant settlement.

The reported change

The clearest reported result is the move from 2–3 day manual reconciliation cycles toward continuous processing. The published case describes a four-module layer around the TMS; no independently audited headcount or payback measurement is supplied.

Evidence basis: Number7 AI’s published customer account and retained case material. These results are not independently audited or universal guarantees. Read the customer evidence ledger · How to evaluate these results

Economics and interpretation

Reduced matching effort and earlier visibility of billing discrepancies are separate value mechanisms. Active labor time differs from elapsed waiting time; a detected adjustment is not recovered cash until the parties and accounting process accept it.

Evaluation model — not a realized resultReconciliation effort saved + accepted leakage recovery − platform, review and implementation costs. Track detected, accepted and recovered amounts separately.

04 / Your operation

Which discrepancies arrive after your billing window narrows?

Use a representative shipment population with LRs, invoices, delivery evidence and rate context. Measure time to first discrepancy, active review effort and time to an accepted adjustment. Include unresolved disputes.

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